About BritJackpot Desk

Who this site is for

BritJackpot Desk is for adults in the UK who are researching online casino options before deciding whether to register with a particular brand. The site is designed to save you time by putting relevant information about several operators in one place, using a consistent assessment framework rather than individual subjective opinions.

If you already use a particular casino and have an account query, a payment issue, or a complaint, this site cannot help with that. Those matters need to be addressed directly with the operator.

What we do

We review and compare UK-licensed casino brands across several factors: how clearly their terms are written, the variety of games they offer, how the site performs on mobile devices, what payment methods are available, and how accessible their responsible gambling tools are.

Each operator featured on this site holds a current licence issued by the UK Gambling Commission. We do not list unlicensed operators.

Our editorial assessments are our own. They reflect our view at the time of review, using the criteria we explain on the Editorial Review Policy page. Scores are not official ratings and should be treated as one input alongside your own research.

How the site is funded

BritJackpot Desk is funded primarily through affiliate commissions. When you follow a link from this site to a casino operator and register an account, the operator may pay us a commission. This is a standard commercial arrangement in the comparison website industry.

The commission is paid by the operator and costs you nothing. It does not alter the price of any product or promotion you access. We disclose all affiliate relationships openly on our Affiliate Disclosure page.

The existence of an affiliate relationship does not mean we recommend a casino without reservation, or that we place it higher in a list because of the commission rate. Our comparison criteria are applied independently of commercial arrangements.

What we are not

We want to be direct about this, because the distinction matters:

• We are not a casino operator.
• We do not accept bets or deposits.
• We do not manage or hold player accounts.
• We do not issue or control casino bonuses or promotions.
• We are not affiliated with, endorsed by, or owned by any of the casino brands we review.
• We are not a regulator and we have no affiliation with the UK Gambling Commission.
• We do not provide customer support for casino accounts, withdrawals, or disputes.

If you have an issue with a casino — including problems with withdrawals, verification, bonuses, or account access — you must contact the operator directly. If an operator does not resolve your complaint, the relevant escalation route is the UK Gambling Commission or an approved Alternative Dispute Resolution (ADR) service.

Editorial independence

Commercial relationships do not determine editorial content. Operators do not pay to appear on this site, to improve their score, or to have negative notes removed. If we believe a term is unclear or a process is harder than it should be, we say so.

We review our assessments periodically and update them when we become aware of changes. However, operators can update their terms, offers, and conditions at any time. The information on this site may not always reflect the most current position — always verify directly with the operator before registering.

Responsible gambling

We take our responsibility as a comparison site seriously. Every operator we list is required to hold UKGC licensing. We include safer gambling information throughout the site and link directly to the major UK support organisations.

If gambling is causing problems for you or someone close to you, please visit GamCare or GambleAware. You can self-exclude from multiple UK operators at once through GAMSTOP.

Contact us

For questions about this site, our editorial process, or affiliate relationships, visit our Contact page. We cannot assist with casino account queries or operator complaints.